Tecnova has its state-of-the-art facility located in Gurgaon, New Delhi which is just 30 minutes drive from the Indira Gandhi International Airport.

With an aim to come up with the best for our clients, we have our CATI Centre well-equipped with:

• 40 seat CATI facility with modern infrastructure
• Hi-Speed Automated dialer
• Call recording and barge–in facility
• Working capabilities on VOCXO software. In-house developed CATI Software.
• Minimum 50% redundancy for all support systems
• Total AVAYA solution including system integration
• "End-to-end IPLC connectivity to US PSTN network through transatlantic/transpacific fiber optic cable systems"
• Full safeguards, disaster recovery systems
• Telecom Infrastructure- Total AVAYA Solution: AVAYA-Lucent G3R ACD, Mosaix
• Predictive Dialer PDS 5000 and PDS 6000
• "NICE Voice Logging Solution"
• CISCO Multiplexers IGX-8420 and MGX 8830
• CISCO Router 3660
• HP Servers and Desktops

Focus Group Facility:

Our Focus Group facility is located in our office building and is 30 minutes drive from the airport.

If you are looking for a focus group facility in India or anywhere else in the world, Tecnova can help. With in-depth understanding of market research industry and its players across the globe, Tecnova suggests the kind of facilities that suit your needs and requirements in the best possible manner and that too, in your budget. Besides all this, we can also make the booking arrangements for you and handle your incentives. To provide the very best to our clients, our India Focus Group Facility is fully equipped with:

• 40 seat CATI facility with modern infrastructure
• Full size boardroom, comfortably accommodate 15 focus group participants
• Bathed in natural light, contemporary de'cor, luxurious and comfortable -knowledgeable and helpful staff. Delicious food
• Commercial-grade audio and video equipment for accurate recording and authentic reproduction. Can record on VHS, DVD, Audio cassette
• Focus group moderators and one–on–one, in–depth interviewers on staff
• Multiple high speed and wireless internet connection
• Work area with telephone and laser printer, complete office support available
• Semi-private working area with telephone; complete office support available
• Tack boards and white boards/projection surface/easels/display rails
• 21 "television on rolling cabinet with private storage below, audio tape player, projection screen, CD players
• Simultaneous translation with translator in observation room or isolated
• Dual audio (discreetly placed microphones) video recording (stationary camera)

Face to Face Interviewer Training Room:

Our impressive training room can cater trainings for groups of most sizes and is well equipped with:

• Multiple High Speed and Wireless Internet Connection
• Work Area with Telephone and Laser Printer, Complete Office Support Available
• Track Boards and White Boards/Projection Surface/Easels/Display Rails

Related Links

• Overview
• Tecnova Affiliations
• Tecnova Facility